Shipping and digital delivery policy

Summary

V-AA provides digital delivery only. There is no physical shipping. The order email is the delivery destination, and delivery starts after payment verification and product availability checks.

Key facts

• Page purpose: How V-AA handles digital-only delivery, order email, payment verification, wrong email, stock zero, and support.
• Applies to: public V-AA visitors and order support requests.
• Main action: read this page before ordering or contacting support.
• Required information: order number when the question relates to a specific order.
• Delivery type: digital only.
• Destination: order email.
• Verification: payment status and availability check.
• Delivery records are sent to the order email.

Digital delivery only

V-AA does not ship physical packages. Delivery records are digital and tied to the order email.

Order email destination

The email entered during checkout is the delivery destination. Check spelling and mailbox access before creating the order.

Payment verification

Delivery begins only after payment verification. If payment is not detected yet, wait and retry according to the checkout instructions.

Typical delivery flow

Choose product, enter order email, create payment order, pay exactly as shown, wait for verification, then receive delivery by email.

Mailbox checks

Check inbox, filters, and junk folder before contacting support about missing delivery email.

Wrong email handling

If the order email is wrong, contact support quickly with the order number. Correction is not always possible after delivery.

Stock zero handling

Do not create or pay an order for zero-stock items unless support gives explicit availability guidance.

Why email delivery matters

Delivery records are tied to the order email so support can review the order when needed.

Support and languages

Support may review delivery issues in English, Chinese, or Russian when the order number is provided.

FAQ